TSP Consolidation Specialist

4 weeks ago


Charlotte, North Carolina, United States RETIREMENT CLEARINGHOUSE LLC Full time

Job Title:

TSP Consolidation Specialist - Hybrid Work Opportunities

Company Overview:

Retirement Clearinghouse is a leading provider of retirement savings solutions. We are committed to helping individuals preserve their retirement savings through innovative technology and exceptional customer service.

Job Summary:

We are seeking a highly motivated and customer-focused TSP Consolidation Specialist to join our team. The ideal candidate will have a minimum of 1-2 years of call center/customer service experience and knowledge of retirement industry products and services.

Key Responsibilities:

  • Provide prompt, accurate, and courteous responses to customers.
  • Display active listening and superior customer service skills for both internal and external customers.
  • Solve routine and complex problems.
  • Adhere to work schedule.

Benefits:

As a team member at Retirement Clearinghouse, you'll enjoy:

  • A culture that fosters a positive work-life balance.
  • Hybrid work opportunities.
  • Competitive hourly rate with bonus potential.
  • 18 days of paid time off per year, 7 sick days per year.
  • Paid holidays.
  • Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment.
  • 401(k) eligibility and 100% vesting with employer matching on day 1 of employment.
  • Professional growth and career advancement opportunities.

Training:

We provide comprehensive training to all new hires to ensure their success. The training program includes a minimum of 3 weeks of onsite training, followed by the opportunity to work remotely on the same terms and conditions as other employees in the position.



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