Bakery Operations Manager

1 week ago


Detroit, Michigan, United States Nothing Bundt Cakes Full time
Assistant Bakery Manager

The Nothing Bundt Cakes Assistant Bakery Manager plays a vital role in creating an exceptional customer experience and driving business success. This dynamic leader works closely with the Bakery Manager and team members to deliver high-quality cakes, maintain a warm and welcoming environment, and exceed customer expectations.

Key Responsibilities:
  • Prioritize customer satisfaction, model excellent customer engagement, and foster a positive work environment.
  • Collaborate with the Bakery Manager to lead all aspects of customer experience, cake production, brand presentation, and work environment.
  • Support the Bakery Manager in recruiting, training, and developing team members, directing daily work responsibilities, and providing performance feedback and coaching.
  • Ensure Nothing Bundt Cakes standards are consistently met in product quality, service, bakery environment, and visual merchandising.
  • Assist the Bakery Manager in executing operational and administrative tasks, including cake production planning, team scheduling, supply ordering, sales and labor reporting, and basic accounting procedures.
  • Co-manage special-order fulfillment, including web and email orders, and large, complex orders and deliveries.
  • Contribute to marketing strategy execution by coordinating and participating in local events and activities.
  • Maintain hands-on knowledge of all bakery roles and step in to perform various responsibilities as needed.
Core Values and Leadership Competencies:
  • Servant's Heart


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