Phlebotomy Specialist
4 weeks ago
The Phlebotomist I is a critical member of our healthcare team, responsible for accurately collecting patient specimens for diagnostic testing in a fast-paced medical environment.
This role requires a high level of professionalism, attention to detail, and excellent communication skills to interact with patients, families, and healthcare providers.
Key Responsibilities:- Perform phlebotomy procedures (venipuncture, fingerstick, heelstick) according to established protocols, identifying patients using two patient identifiers and labeling specimens accurately.
- Determine the correct priority for STAT, Routine, ASAP, etc. specimen collections, collecting and receiving specimens into the laboratory using computer protocols.
- File patients' lab reports, requisition charges for the business office, and send reports to outside hospitals and clinics, posting charges and reconciling invoices as needed.
- Investigate complex bills, research and resolve any questionable patient orders, and enter patient demographic data accurately.
- Maintain required lab records and logs, collect statistics for reports, and perform other clerical duties as directed by manager.
- Clean and maintain equipment, centrifuges, and refrigerators, recording daily temperatures of all refrigerators in the phlebotomy areas.
- Order supplies and maintain sufficient inventory to efficiently operate phlebotomy services, assisting in the training of new associates and students.
- Act as a receptionist, greeting patients and answering phones within the laboratory, performing patient registration and test ordering and specimen processing as appropriate.
- Document and communicate information thoroughly and accurately, utilizing equipment according to departmental guidelines and maintaining all equipment as per guidelines.
- Maintain a neat and clean work area, disposing of waste appropriately, cleaning bench areas and equipment, and restocking supplies as necessary.
- Promote the mission, vision, and values of SCL Health, and abide by service behavior standards.
- High School Diploma or equivalent is required.
- Preferred: RPT (Registered Phlebotomy Technician) AMT or PBT (Phlebotomy Technician) ASCP certification, six (6) months of laboratory experience.
Interact with patients, patients' family, patient care providers, and others requiring the employee to verbally communicate information, as well as understand spoken information.
Operate computers and complex and delicate lab equipment with precision and accuracy requiring the ability to move fingers and hands.
See and read lab equipment, labels, monitors, and documents.
Walk while transporting phlebotomy equipment cart.
Remain standing for long periods of time to perform work.
Adjust body, including bending, to perform phlebotomy work.
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