Shift Lead

4 weeks ago


Oshkosh, Wisconsin, United States Toppers Pizza Full time
Job Overview

Toppers Pizza is seeking a highly motivated and organized Shift Lead to join our team. As a Shift Lead, you will be responsible for providing direct supervision and ensuring the smooth operation of the restaurant during your shift.

Key Responsibilities
  • Assign and direct daily duties for Team Members based on role, skills, and shift needs
  • Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • Uphold Toppers Pizza policies and procedures; provide feedback and coaching to Team Members as needed
  • Be knowledgeable of delivery area maps and traffic patterns to assist delivery drivers in organizing their routes
  • Solve customer complaints quickly and with a smile
  • Provide feedback to Team Members in a positive manner
  • Train new Team Members on daily tasks
  • Balance cash draw and prepare deposit
Requirements
  • Must be legally eligible to work in the United States
  • Must be 18 years of age
  • Must have a source of reliable transportation
  • Previous quick service restaurant or supervisory experience
  • Serve-Safe/Local or State Food Service Certification preferred
Physical Requirements

Ability to meet the following physical requirements with or without reasonable accommodation:

  • Must be able to exert well-paced and frequent mobility for periods of up to five hours
  • Must be able to lift up to 50 pounds
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
Benefits
  • Flexible Scheduling
  • Pay Advances through PayActiv
  • Meal Discounts (70% while working/50% when not)
  • Free Uniform T-Shirt
  • Referral bonuses for bringing new members to our team
  • Rapid advancement opportunities – We offer a Manager-in-Training program with pay increase at each step of the training
  • All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied

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