Shift Lead
4 weeks ago
Toppers Pizza is seeking a highly motivated and organized Shift Lead to join our team. As a Shift Lead, you will be responsible for providing direct supervision and ensuring the smooth operation of the restaurant during your shift.
Key Responsibilities- Assign and direct daily duties for Team Members based on role, skills, and shift needs
- Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
- Uphold Toppers Pizza policies and procedures; provide feedback and coaching to Team Members as needed
- Be knowledgeable of delivery area maps and traffic patterns to assist delivery drivers in organizing their routes
- Solve customer complaints quickly and with a smile
- Provide feedback to Team Members in a positive manner
- Train new Team Members on daily tasks
- Balance cash draw and prepare deposit
- Must be legally eligible to work in the United States
- Must be 18 years of age
- Must have a source of reliable transportation
- Previous quick service restaurant or supervisory experience
- Serve-Safe/Local or State Food Service Certification preferred
Ability to meet the following physical requirements with or without reasonable accommodation:
- Must be able to exert well-paced and frequent mobility for periods of up to five hours
- Must be able to lift up to 50 pounds
- Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
- Flexible Scheduling
- Pay Advances through PayActiv
- Meal Discounts (70% while working/50% when not)
- Free Uniform T-Shirt
- Referral bonuses for bringing new members to our team
- Rapid advancement opportunities – We offer a Manager-in-Training program with pay increase at each step of the training
- All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied
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