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Senior IT Engineer

4 weeks ago

Shreveport, Louisiana, United States NetTech, LLC Full time
Job Summary

We are seeking a highly skilled Senior IT Engineer to join our team at NetTech, LLC. As a key member of our technical staff, you will be responsible for providing exceptional technical support to our clients, troubleshooting complex technical issues, and collaborating with our team to deliver high-quality solutions.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and on-site visits
  • Troubleshoot complex technical issues, including network, hardware, and software problems
  • Collaborate with our team to deliver high-quality solutions and meet client expectations
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 4+ years of experience in a technical support role
  • Strong knowledge of network technologies, including Windows, Linux, and Cisco
  • Experience with troubleshooting and resolving complex technical issues
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance