Technical Documentation Specialist
2 weeks ago
Technical Documentation Specialist
About the Role
We are seeking a highly skilled Technical Writer to create comprehensive technical documentation for our server, webserver, middleware, database, and application products.
Key Responsibilities
• Develop and maintain clear, concise, and accurate technical documentation, including user manuals, installation guides, troubleshooting guides, and API reference manuals.
• Collaborate with engineers and product managers to gather and analyze technical specifications and requirements.
• Create and maintain diagrams and flowcharts using tools like MS Visio to illustrate complex technical processes.
• Review and edit technical documentation to ensure consistency, accuracy, and adherence to style guidelines.
• Provide technical support to customers and internal teams by answering questions and resolving documentation-related issues.
• Stay up-to-date with the latest technical developments and industry best practices.
Requirements
• Bachelor's degree in Computer Science, or a related field.
• Proven solid experience as a Technical Writer, with a strong focus on server, webserver, middleware, database, and application technologies.
• Proven ability to write clear and concise technical documentation for a variety of audiences.
• Strong understanding of technical concepts, including networking, systems administration, and database management.
• Proficiency in using MS Visio and other documentation tools.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
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