Patient Experience Coordinator
1 week ago
We are seeking a highly skilled Patient Experience Coordinator to join our team at Healthy Foundations Group, LLC. As a key member of our staff, you will play a vital role in providing exceptional patient care and support services.
Estimated Salary: $55,000 - $65,000 per year
Job DescriptionThe successful candidate will work closely with our multidisciplinary team to ensure seamless patient interactions and efficient administrative processes.
- Administrative Support: Provide high-level administrative assistance to the clinical team, including scheduling appointments, handling phone calls, and processing payments.
- Patient Care Coordination: Coordinate patient care activities, including gathering medical information, communicating with healthcare providers, and maintaining accurate records.
- Marketing and Outreach: Assist in promoting our practice through various marketing initiatives and outreach programs.
- Office Operations: Maintain a clean and organized office environment, ensuring all necessary supplies are stocked and available.
- Communication: Develop strong relationships with patients, families, and healthcare professionals, responding to inquiries and resolving concerns in a timely manner.
To be considered for this exciting opportunity, you must possess:
- Excellent Communication Skills: Ability to interact effectively with diverse groups, including patients, families, and healthcare professionals.
- Organizational Skills: Proven ability to prioritize tasks, manage multiple projects, and maintain accurate records.
- Problem-Solving Skills: Capacity to analyze problems, think critically, and develop effective solutions.
- Certifications and Education: Possess HIPAA certifications meeting state and federal requirements; some college credits required, preferably an Associate's degree or currently seeking a Bachelor's degree in Social Work, Psychology, or related field.
As a valued member of our team, you can expect:
- Competitive Compensation: A salary range of $55,000 - $65,000 per year, commensurate with experience.
- Opportunities for Growth: Professional development and opportunities for advancement within our organization.
- A Collaborative Environment: Work in a dynamic, multidisciplinary team dedicated to delivering exceptional patient care.
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