Workers Compensation Claim Professional Trainee

3 weeks ago


Alpharetta, United States Travelers Insurance Full time
Job Summary

We are seeking a highly motivated and detail-oriented Workers Compensation Claim Professional Trainee to join our team at Travelers Insurance. As a Claim Representative Trainee, you will be responsible for handling all aspects of workers compensation claims, including investigating, evaluating, and resolving claims. This is an excellent opportunity to develop your skills and knowledge in the field of claims handling and to work with a dynamic and supportive team.

Key Responsibilities
  • Complete virtual, classroom, and on-the-job training to develop skills and knowledge in claims handling
  • Handle all aspects of workers compensation claims, including investigating, evaluating, and resolving claims
  • Communicate with customers, injured employees, medical providers, and legal counsel to ensure timely and effective claim resolution
  • Investigate and develop action plans for claim resolution, including assessing coverage and determining compensability
  • Effectively prioritize and manage a workers compensation claim inventory, including filing and diary systems
Requirements
  • Bachelor's degree or minimum of 2 years of work or customer service-related experience
  • Ability to work in a high-volume, fast-paced environment managing multiple priorities while facing ambiguity
  • Strong analytical and problem-solving skills, with ability to review information from multiple sources and make accurate decisions
  • Excellent communication and customer service skills, with ability to work independently and in a team environment
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

Travelers is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace where everyone feels valued and respected.



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