HR Operations Coordinator

4 weeks ago


Phoenix, Arizona, United States TSMC Full time

Job Title: HR Operations Administrator

Job Summary:

TSMC Arizona is seeking an experienced HR Operations Administrator to join our team. As a key member of our HR operations department, you will be responsible for delivering high-quality services to employees, developing and executing human resources transactional services, and meeting service level metrics.

Main Responsibilities:

  • Administer the maintenance of employee canteen, pantry, and other general employee service programs.
  • Communicate with and manage vendors, including contracts content, invoice accuracy, timely payments, and budget control.
  • Define company standards, SOPs, and measure supplier's performance through KPIs.
  • Review employee feedback and operational data to identify areas for improvement and collaborate with vendors to enhance the quality of employee services.
  • Build strong relationships with key stakeholders, including vendors, Finance, Legal, Procurement, PUSD, and Operation.
  • Perform other duties as assigned.

Requirements:

  • A bachelor's degree in HR or business administration or a minimum of 3 years of experience in HR operations shared services is a requirement.
  • Experience in managing vendors, procurement, or employee canteen management is considered a plus.
  • Flexibility to change priorities and responsibilities to support business needs.
  • Proficient in data analysis, project management, Microsoft Excel, and PowerPoint.
  • Effective communication is essential. The candidate must possess strong verbal and written communication skills to interact with stakeholders at all levels of the organization. Negotiation skills with vendors are also required.
  • Other Requirements: Must be fluent in English, and knowledge of Mandarin is a bonus.


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