Administrative Support Associate for Language Services

7 days ago


Manitowoc, Wisconsin, United States Froedtert Health Full time

Froedtert Health seeks an experienced Administrative Assistant Associate to support the system-wide Language Services department. This role provides dispatching, interpreter scheduling, and extensive phone interactions that require real-time problem-solving and troubleshooting skills. The successful candidate will be responsible for administrative tasks, including reception, phone support, scheduling, record maintenance, and inventory monitoring.

The ideal candidate will have 1 year of secretarial or 3 years of clerical experience and a High School Diploma or GED. Strong critical thinking skills, basic medical terminology, and exceptional customer service are essential for this role. Knowledge of Microsoft Office products, SharePoint, Outlook, and EPIC is also required.

This position may involve providing over-the-phone assistance for Limited English Proficient (LEP) customers using a language vendor interpreter. Froedtert Health offers a range of benefits, including paid time off, career growth opportunities, academic partnerships, referral bonuses, and a retirement plan.

We are proud to be an Equal Opportunity Employer who values diversity and maintains an environment that attracts, retains, and engages a diverse workforce. We welcome protected veterans to share their priority consideration status with us. A drug-free workplace and pre-employment substance abuse testing are in place.

Estimated Salary: $45,000 - $60,000 per year, based on location and experience. Apply online at Froedtert Health's website.



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