Veterinary Patient Care Coordinator

7 days ago


Fishers, Indiana, United States VCA Animal Hospitals Full time

At VCA Advanced Veterinary Care Center, we are seeking an experienced and compassionate Veterinary Patient Care Coordinator to join our Emergency team as a Triage Technician.

The ideal candidate will have 3+ years of experience as a Registered Veterinary Technician and be able to work efficiently in a fast-paced environment. They will possess excellent verbal communication skills, be proficient in triage, and able to lift 40 lbs.

In this role, you will act as a liaison between clients and our Emergency team from the moment they arrive at our facility until they are discharged or hospitalized. Your duties will include:

  • Performing rapid and accurate triage assessments;
  • Providing compassionate support to clients moving through the triage process;
  • Administering emergency first aid and life-saving treatments as directed by veterinarians;
  • Obtaining brief histories and vitals from clients for all incoming triages;
  • Relaying critical information to veterinarians and other team members to facilitate prompt decision-making;
  • Maintaining accurate and thorough medical records;
  • Providing frequent updates to clients waiting for emergency services;
  • Collaborating with support staff to maintain an organized and efficient workflow;
  • Responding to referring DVMs or client inquiries over the phone;
  • Aiding patients into and out of vehicles;

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits including health/dental/vision insurance, infertility and gender affirmation benefits, paid parental, vacation and sick leave, 401k retirement savings plan with company match, continuing education allowance, and opportunities to participate in a robust Clinical Studies program.

This is a full-time position with overnight shifts available. If you are passionate about providing high-quality care to animals and want to be part of our dedicated team, apply today



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