Customer Service Representative
3 weeks ago
We are seeking a charismatic and dependable team member to join our growing brand as a Hyper Wellness Representative. This role will be the first point of contact for our clients and will be responsible for creating lasting first impressions. The successful candidate will be able to share the science behind our services and communicate our story effectively while helping clients begin or enhance their wellness journey.
Key Responsibilities
- Educate clients on all modalities and benefits, recommend products to support and enhance their goals.
- Suggest and promote retail products and cross-sell other Restore therapies to enhance services in accordance with clients' needs and goals.
- Multi-task and excel in a busy environment while maintaining a positive attitude.
- Communicate with members and clients via telephone, email, and face-to-face to effectively promote Restore and our service offerings.
- Provide guest tours, sell packages and memberships, and ensure proper on-boarding of new Restore members and clients.
- Support and contribute to sales performance and operational areas for the store.
- Administer non-medical and non-specialty services, and maintain a safe, clean, and welcoming environment for all members, clients, and staff.
- Participate in community outreach, assist in lead generation, attend community events, contribute to social media efforts, and act as a brand ambassador to strengthen business-to-business relationships.
Requirements
- High school degree required.
- Ability to lift up to 20 pounds unassisted and perform moderate range of body motions.
- Must have an open schedule and be able to work days, nights, weekends, and holidays as needed.
About Restore Hyper Wellness
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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