Swim Operations Manager

21 hours ago


New Rochelle, New York, United States Goldfish Swim School Full time

We are seeking a skilled Swim Operations Manager to oversee the daily operations at our New Rochelle location.

Job Summary

This role involves managing facility standards, assisting with marketing efforts, and promoting our core values to enhance customer satisfaction.

Main Responsibilities
  • Maintain facility standards and ensure compliance with Goldfish Swim School standards
  • Support and coach staff to deliver high-quality swim instruction and facilitate optimal performance
  • Collaborate with Deck Supervisors on class scheduling, customer service, and staff training
  • Provide training and guidance in sales and marketing initiatives
  • Assist in maintaining retail and vending operations
  • Support private party operations to ensure adherence to operational procedures
  • Familiarize yourself with scheduling and administrative software to optimize facility operations
  • Support implementation of Emergency Action Plans and safety procedures
Requirements
  • Experience with Customer Relationship Management (CRM) software and sales tracking
  • Experience with payroll systems and employee scheduling software
  • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community
  • Some evenings until 8pm (~3/week) and one weekend day per week (5 hour shift, done by 2pm)
  • Must pass background examinations (included with training)
Preferred Qualifications
  • Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred
  • Ability to work with children
  • Experience hiring, managing, and training teams
  • Experience with maintenance of pool equipment and pool sanitation systems
Compensation and Benefits

The estimated annual salary for this position is $60,000-$80,000. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

Giving back to the community is at the heart of what we do. Our team members enjoy being part of an organization that makes a positive impact on the lives of children and families in our community.

About Us

Goldfish Swim School - New Rochelle is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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