Business Office Associate

4 weeks ago


Inglewood, California, United States CarMax Full time

Job Summary:

This role is responsible for providing exceptional customer service in a fast-paced, team-oriented environment. The Business Office Associate will facilitate the sales, auction, and appraisal process, ensuring a seamless experience for customers.

Key Responsibilities:

  • Assist store personnel and departments in daily functions while adhering to CarMax guidelines
  • Provide customer service by greeting customers, balancing traffic, and answering questions
  • Process paperwork associated with retail/wholesale automobile sales, including printing reports, maintaining deal jackets, and contacting finance companies
  • Manage multiple pay types, including receiving and counting money, distributing funds, and preparing deposits
  • Process paperwork affiliated with the state DMV, including submitting necessary documents for titling and registration
  • Mentor new Business Office Associates and train other departments on Business Office processes and procedures

Requirements:

  • Ability to read, interpret, and transcribe data to maintain accurate records
  • Use of resources and partnership to balance customer and business needs
  • Understanding of numeric filing systems and intermediate PC skills
  • Ability to prioritize and multitask in a deadline-oriented environment
  • Lift objects weighing up to 15-20 lbs
  • Speak and listen effectively in dealing with internal and external customers

Benefits:

Part-time Associates are eligible for sick time, vacation, and Floating Holiday Time, subject to manager approval. For more details about benefits, please visit the CarMax Benefits website.



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