Casino Operations Manager

5 days ago


Las Vegas, Nevada, United States Tuscany Suites and Casino Full time
Job Summary

We are seeking an experienced Casino Operations Manager to join our team at Tuscany Suites and Casino. This is a senior leadership role that requires strong management skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Supervise a staff of Assistant Managers, Shift Supervisors, and Cashiers.
  • Train and develop employees to their fullest potential.
  • Protect company assets by reviewing cashiers' transactions for accuracy.
  • Investigate cashiers' variances and report inaccuracies and variances to General Manager & CFO.
  • Perform disciplinary actions when needed.
  • Generate employee evaluations in a timely manner.
  • Develop and implement cage procedures and policies.
  • Ensure staff is aware of all newly implemented procedures and policies.
  • Conduct training and testing of all Cage personnel on Title 31 and SARC requirements.
  • Check and ensure all Title 31 and SARC documentation complies with regulation standards.
  • Build strong relationships with internal departments.
  • Responsible for personnel changes including hiring, promoting, demoting, and terminating of cage employees.
  • Authorize time off requests after ensuring full coverage.
  • Manage staff inquiries and concerns.
  • Ensure quality and prompt customer service.
  • Cover shifts or windows as business demands warrant.
  • Oversee the Credit and Collections Department, including authorization of in-house credit lines, statement creation and mailing, collections, arbitrations, payment requests from patrons, and write-off of uncollectible funds.
  • Purchase and distribute department supplies.
  • Balance, maintain, and reconcile to a fixed departmental budget.
  • Prepare and transmit department attendance and payroll.
  • Handle table games clerical work.
  • Promote a positive work ethic as a leader.
Requirements

This role requires:

  • A high school diploma or equivalent.
  • At least five years of experience working in a high-volume casino cage.
  • Previous supervisory experience preferred.
Compensation

The estimated annual salary for this position is $65,000-$80,000, depending on experience and qualifications.

Tuscany Suites and Casino offers a comprehensive benefits package, including health, dental, vision, life insurance, wellness programs, paid time off, referral incentives, employee discounts, meals, and more.



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