Legal Office Coordinator
7 days ago
We are seeking a compassionate and organized Legal Receptionist to join our Towson office. In this role, you will be the first point of contact for clients, assisting them with various aspects of their case and collaborating closely with team members.
Key Responsibilities:- Client Communication: Engage with clients through phone, email, and text communication to establish rapport and assess their legal needs.
- Scheduling Appointments: Schedule client appointments with advisors, ensuring that all necessary information is communicated and clients are well-prepared for their consultations.
- Support Front Office Operations: Assist with front office operations, including processing incoming/outgoing mail, organizing conference rooms and the lobby, and managing document scanning and saving.
- Maintain Records: Accurately maintain records of all client communications and appointment details in our system.
- A deep sense of empathy and a passion for helping individuals navigate difficult situations.
- Excellent customer service skills, with a focus on delivering compassionate and supportive assistance.
- Exceptional communication skills with the ability to quickly establish rapport and trust.
- Outstanding verbal and written communication abilities.
- Proficiency in handling communications across various channels (phone, email, text).
- Strong organizational skills.
- Keen attention to detail.
- A team-oriented, collaborative approach with a strong client-centered focus.
This is a full-time opportunity with a competitive hourly rate of $15-$17 per hour. We offer a supportive work environment and opportunities for professional growth.
The Grafton Firm, LLC is a small, family-oriented law firm committed to providing top-quality legal support to our clients. Our practice focuses on helping families protect their assets, eliminate debt through bankruptcy and debt settlement, and preserve wealth through wills, trusts, and estate planning.
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