Field Survey Technician

4 weeks ago

Greenville, South Carolina, United States Michelin North America Full time

Job Summary

We are seeking a highly skilled Field Survey Technician to join our team at Michelin North America. As a key member of our commercial fleet applications team, you will be responsible for managing and performing tire evaluations in commercial fleet applications.

Key Responsibilities

  • Manage and perform tire evaluations in commercial fleet applications
  • Organize and coordinate the test plan to include collecting performance data, analyzing results, and reporting on the performance of evaluation tires to the tire design engineers and project managers
  • Communicate effectively with department staff, sales representatives, dealers, and fleet/customer personnel using multiple media (in person, email, and phone)
  • Negotiate tire evaluations with fleets/customers and dealers
  • Order tires and manage tire inventory
  • Handle tire mounting/fitment at the fleets to ensure tires are placed in a timely manner in the correct fleet application/usage, and correct vehicles per the test plan
  • Plan visits to fleets/customers on a schedule that will allow you to measure tires consistent with the prescribed mileage/time interval outlined in the test plan
  • Inspect tires multiple times during the test as required by test plan, and complete end of test inspections to determine reason for removal from service
  • Make technical assessments of tire damages, classify and photograph damages
  • Provide periodic reports on tire performance to the tire designers
  • Organize tire shipments during and at completion field testing
  • Identify issues, assess root cause, develop action plans resolve issue
  • Manage multiple evaluations/tire surveys at multiple fleets at the same time
  • Maintain a working knowledge of the fleets that you are responsible for: business model, operating segments, state of business, and other factors that could affect the success of Michelin's tire evaluations
  • Prospect for potential new fleet resources
  • Provide training for key fleet personnel in survey methods for assisting in tire tracking and SI inventory management. Provide training to fleet personnel on mounting, balancing, and tire maintenance

Requirements

  • Strong interpersonal skills, including clear and professional communication both verbal and written
  • Autonomous -be able to work with little direction, able to set priorities every day
  • Critical Thinking Abilities: resourceful problem solving
  • Analytical approach
  • Strong mechanical skills; task oriented
  • Ability to use various digital tools
  • 2 yrs technical school degree preferred

Additional Information

  • Preferably located in Fontana, CA area / San Bernardino, CA for travel within 3 hours radius
  • Starting annual salary range $80k-$85k plus benefits; company car provided

About Michelin North America

Michelin North America is a leading mobility company that works with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients' mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers' needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries-from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada. Michelin tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we've been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation. Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued. Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at. This position is not available for immigration sponsorship. Get in the driver's seat and be on your way to a meaningful professional journey

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