Drone Customer Support Expert

1 week ago


Sarasota, Florida, United States LumenierGetFPV Full time
About Lumenier

Lumenier, a renowned designer, manufacturer, distributor, and online retailer of high-end drone equipment, components, and replacement parts, is seeking an exceptional Customer Care Drone Representative to join their team.

Overview

The company provides various FPV (first person view) products, including motors, propellers, antennas, lipos (batteries), airframes, and more items. With a strong presence in the market, Lumenier aims to expand its business-to-business sales efforts, catering to commercial markets, such as search and rescue, surveillance, agriculture, inspection, mapping, and package delivery.

Salary and Benefits

The estimated salary for this role is $55,000 - $65,000 per annum, commensurate with experience. Additionally, the company offers 13 days of PTO and 6 paid holidays, healthcare coverage, and a 401K plan.

Job Responsibilities
  • Become an expert in order management processes, handling customer inquiries, and resolving issues related to orders.


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