Customer Experience Associate

1 week ago


Youngstown, Ohio, United States Planet Fitness Full time

About This Role

As a Customer Experience Associate at Planet Fitness, you will play a vital role in providing superior customer service to our members.

Key Responsibilities

  • Provide exceptional support to members, addressing their inquiries and resolving any issues they may encounter.
  • Work collaboratively with the team to maintain a positive and welcoming environment within the gym.
  • Adhere to all company policies and procedures while delivering an outstanding member experience.

What You'll Need

  • A passion for delivering top-notch customer service and building strong relationships with members.
  • Excellent communication and problem-solving skills, with the ability to remain calm under pressure.
  • Ability to work a variable schedule, including weekends and evenings, to meet business needs.

Your Compensation

We offer a competitive hourly rate of $15.50 per hour, reflecting the value we place on your contributions to our team.

Why Choose Us?

At Planet Fitness, we prioritize creating a supportive and inclusive environment for both our members and staff. Our commitment to maintaining high standards ensures that you'll have opportunities for growth and development within a dynamic team.



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