Insurance Account Representative
4 weeks ago
As a key member of the Kenny Vega - State Farm Agent team, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We are seeking a dedicated and customer-focused individual who is eager to learn and grow with our team. If you are a team player with excellent communication skills and a proactive approach to problem-solving, we encourage you to apply.
RESPONSIBILITIES:
- Establish and maintain strong customer relationships.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Utilize exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service and satisfaction.
- Able to effectively relate to customers, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members.
- Proactive in problem-solving and committed to delivering exceptional results.
- Hourly pay plus commission/bonus.
- Growth potential and opportunities for advancement within our office.
- Paid time off (vacation and personal/sick days).
- Health benefits.
- Valuable career-building experience.
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Customer Service Representative
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