Fitness Department Manager
4 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Personal Training Manager to join our team at Crunch Fitness. As a key member of our management team, you will be responsible for leading and developing a team of Personal Trainers, maximizing member participation in our paid Personal Training Services, and driving exceptional results.
Key Responsibilities:
- Lead and develop a team of Personal Trainers who provide customized fitness programs to our members.
- Maximize member participation in our paid Personal Training Services to ensure retention.
- Coach, role-play, and guide individual Personal Trainers on effective selling techniques.
- Manage schedules and allocate resources based on key performance indicators.
- Ensure proper execution and communication of the Client Journey, with a focus on the first 90 days.
- Oversee the accurate administration of Personal Training Services, including program usage, goal tracking, and progress reporting.
- Recruit, train, develop, and manage the performance of a qualified team of Personal Trainers.
- Conduct regular meetings with direct reports to review performance, offer feedback, and provide guidance toward achieving individual and company goals.
- Maintain reports and data for clarity into business performance.
- Communicate insights and improvement plans to the General Manager.
Qualifications and Skills:
- Minimum 2 years of successful experience managing a personal training department with direct reports.
- Knowledge of Personal Training techniques, program design, basic nutrition, and exercise science.
- Strong sales, communication, and rapport-building skills.
- Experience in coaching and motivating groups.
- Excellent leadership, interpersonal, and communication skills.
- Passion for fitness and coaching others with purpose while delivering excellent customer service.
- High School Diploma or GED required; Bachelor's Degree in a related field preferred.
- Current CPR/AED Certification.
- National Personal Training Certification (ACSM, NASM, NSCA, etc.).
Benefits and Opportunities:
Crunch Fitness offers excellent benefits and opportunities for career advancement and competitive pay. We provide a supportive team environment focused on enhancing the member experience. If you don't meet certain education or qualification requirements, we'll offer you a Personal Trainer position and provide training to grow into the Personal Training Manager role.
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