Medical Intake Specialist
1 week ago
Hines & Associates Inc. is a leading provider of personalized managed health care services, dedicated to delivering exceptional program excellence and cost containment. With over three decades of experience, our reputation is built on innovative and professional health care excellence.
Our Mission
We strive to conserve health care dollars while ensuring quality care through effective programs and personalized service. Our team is committed to providing comprehensive services that meet the unique needs of our clients.
Job SummaryWe are seeking a highly motivated and customer-focused Medical Intake Specialist to support our Utilization Review Department. As a key member of our team, you will play a vital role in collecting intake information, creating electronic patient files, and sorting and mailing certification letters.
Key Responsibilities
- Answer utilization review lines and direct calls to the appropriate person, retrieve voicemail, and transfer messages to the assigned nurse.
- Collect demographic information to create patient files.
- Print, mail, fax, and copy correspondence as necessary.
- Perform other duties as assigned by the URA Team Leader.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent.
- At least one year of professional office experience, preferably in a healthcare environment.
- Knowledge of computers, data entry, word processing, and multiple line telephone systems.
- A helpful and friendly telephone personality, with the ability to proof written material accurately and prioritize tasks as directed.
What We Offer
We offer a competitive hourly wage, a generous benefits package, including a 401k plan with a company match, paid time off, and a hybrid schedule with 2 days per week remote work after successful completion of the training period.
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Rockford, Illinois, United States Hines & Associates Inc Full time{"title": "Medical Intake Specialist", "content": "About Hines & Associates Inc.We are a nationwide, independent leader in personalized managed health care, focused on delivering comprehensive services with program excellence and cost containment.Job SummaryThe Medical Intake Specialist will support the Utilization Review Department by collecting intake...
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Rockford, Illinois, United States Hines & Associates Inc Full timeAbout Hines & Associates Inc.Hines & Associates Inc. is a leading provider of personalized managed health care services, dedicated to delivering exceptional program excellence and cost containment. With over three decades of experience, our company has established a reputation for innovative and professional health care excellence.Our MissionWe strive to...
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