Senior Grooming Operations Coordinator
6 days ago
Job Summary
We are seeking a highly skilled and organized Senior Grooming Operations Coordinator to join our team at Happy Spa Dogs Mobile Grooming. As a key member of our operations team, you will play a vital role in ensuring the smooth operation of our mobile grooming services.
About the Role
The successful candidate will be responsible for scheduling appointments, managing client relationships, and ensuring that our groomers have the necessary resources to provide exceptional service to our clients. If you are a detail-oriented individual with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply.
Key Responsibilities
- Schedule appointments and manage client bookings in a fast-paced environment
- Communicate effectively with clients, groomers, and other team members to ensure seamless operations
- Monitor and maintain accurate records of client information, appointment schedules, and financial transactions
- Provide exceptional customer service, responding promptly to client inquiries and resolving issues efficiently
- Collaborate with the team to achieve business objectives and improve operational efficiency
Requirements
- General computer literacy, including proficiency in Google Sheets, Google Docs, and scheduling platforms
- Strong communication and interpersonal skills, with the ability to work effectively with clients, groomers, and colleagues
- High level of reliability and organizational skills, with attention to detail and ability to multitask
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously
What We Offer
- A competitive salary range of $55,000 - $65,000 per year, depending on experience
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration
- The chance to work with a reputable and growing company, making a real difference in the lives of pets and their owners
How to Apply
If you are a motivated and results-driven professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.
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