Senior Restaurant Operations Manager
7 days ago
Restaurant General Manager Role Overview:
We are seeking a seasoned Senior Restaurant Operations Manager to lead our resort's restaurant team in West Palm Beach. As a key member of the management team, you will be responsible for overseeing daily operations, ensuring exceptional service, managing staff, and driving profitability.
The ideal candidate is a dynamic leader with a passion for hospitality and the ability to manage all aspects of restaurant operations.
Duties and Responsibilities:
- Oversee daily restaurant operations, maintaining high standards of food quality, customer service, and cleanliness.
- Manage staff, including hiring, training, scheduling, and performance management.
- Develop and manage the restaurant's operational budget, controlling expenses and maximizing revenue.
- Ensure compliance with health and safety regulations.
- Build strong relationships with customers to foster repeat business and positive reviews.
- Collaborate with executive chefs and culinary teams to create and refine menus.
- Handle customer complaints and resolve issues efficiently.
- Monitor inventory, order supplies, and maintain strong partnerships with vendors.
- Plan and execute special events and promotions in collaboration with the resort team.
- Analyze customer feedback and implement changes to improve the guest experience.
- Perform other administrative tasks as required.
Qualifications:
- Previous experience as a Restaurant General Manager or similar leadership role in the hospitality industry.
- A proven track record of successfully managing restaurant operations, achieving revenue targets, and controlling costs.
- Strong leadership skills with the ability to motivate, train, and develop a diverse team.
- Excellent communication and interpersonal skills, interacting effectively with customers, employees, and vendors.
- Strong problem-solving and decision-making abilities, thinking critically and making sound judgments in a fast-paced environment.
- Familiarity with food safety regulations, health codes, and restaurant industry best practices.
- Ability to work flexible hours, including weekends, holidays, and evenings, as needed.
- Food handler's certification and alcohol service certification, as required by local regulations.
- Preferred Education: Degree in Business, Hospitality, or related field, or an equivalent combination of education and experience.
Compensation Package:
The estimated salary for this role is $85,000 - $110,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan, and a Paid Time Off (PTO) program.
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