Senior Restaurant Operations Manager

7 days ago


West Palm Beach, Florida, United States Sharfi Holdings, Inc. Full time

Restaurant General Manager Role Overview:

We are seeking a seasoned Senior Restaurant Operations Manager to lead our resort's restaurant team in West Palm Beach. As a key member of the management team, you will be responsible for overseeing daily operations, ensuring exceptional service, managing staff, and driving profitability.

The ideal candidate is a dynamic leader with a passion for hospitality and the ability to manage all aspects of restaurant operations.

Duties and Responsibilities:

  • Oversee daily restaurant operations, maintaining high standards of food quality, customer service, and cleanliness.
  • Manage staff, including hiring, training, scheduling, and performance management.
  • Develop and manage the restaurant's operational budget, controlling expenses and maximizing revenue.
  • Ensure compliance with health and safety regulations.
  • Build strong relationships with customers to foster repeat business and positive reviews.
  • Collaborate with executive chefs and culinary teams to create and refine menus.
  • Handle customer complaints and resolve issues efficiently.
  • Monitor inventory, order supplies, and maintain strong partnerships with vendors.
  • Plan and execute special events and promotions in collaboration with the resort team.
  • Analyze customer feedback and implement changes to improve the guest experience.
  • Perform other administrative tasks as required.

Qualifications:

  • Previous experience as a Restaurant General Manager or similar leadership role in the hospitality industry.
  • A proven track record of successfully managing restaurant operations, achieving revenue targets, and controlling costs.
  • Strong leadership skills with the ability to motivate, train, and develop a diverse team.
  • Excellent communication and interpersonal skills, interacting effectively with customers, employees, and vendors.
  • Strong problem-solving and decision-making abilities, thinking critically and making sound judgments in a fast-paced environment.
  • Familiarity with food safety regulations, health codes, and restaurant industry best practices.
  • Ability to work flexible hours, including weekends, holidays, and evenings, as needed.
  • Food handler's certification and alcohol service certification, as required by local regulations.
  • Preferred Education: Degree in Business, Hospitality, or related field, or an equivalent combination of education and experience.

Compensation Package:

The estimated salary for this role is $85,000 - $110,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan, and a Paid Time Off (PTO) program.



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