Patient Liaison Coordinator

1 week ago


Milwaukee, Wisconsin, United States TEKsystems Full time
Job Summary:

We are seeking a detail-oriented and customer-focused Patient Liaison to join our team. As a key member of our healthcare support staff, you will work closely with patients, hospital teams, and insurance providers to coordinate the delivery and setup of medical equipment.

This is a full-time position located in Milwaukee, WI, requiring 8am-4:30pm M-F attendance, with potential rotating Saturday hours and on-call duties.

About the Role:

The ideal candidate will possess excellent communication skills, be comfortable interacting with patients, and have a professional approach to their work. You will need to adapt quickly to changing priorities, maintain attention to detail, and ensure accurate documentation of patient interactions.

Familiarity with HIPAA laws and regulations is essential, while experience with insurance verification and diagnosis codes would be beneficial.

Key Responsibilities:
  • Coordinate medical equipment deliveries to patients' rooms or homes
  • Demonstrate equipment use and collect sign-off signatures from patients
  • Process delivery paperwork and assist with data entry and filing tasks
  • Collaborate with hospital teams to prioritize daily tasks and meet patient needs
What We Offer:

As a valued member of our team, you can expect a competitive salary of $55,000 - $65,000 per year, commensurate with experience, plus benefits and opportunities for growth and development.



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