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Customer Service Representative

4 weeks ago

Salem Steuben County IN, United States R1 RCM Full time

Job Summary:

We are seeking a skilled Customer Service Representative to join our team at R1 RCM. As a key member of our patient registration team, you will be responsible for ensuring a seamless and efficient registration process for our patients.

Key Responsibilities:

  • Collect and verify patient information, including demographic and insurance details
  • Process patient registrations in a fast-paced and dynamic environment
  • Provide exceptional customer service to patients and their families
  • Work collaboratively with clinicians and other healthcare professionals to ensure accurate and timely registration

Requirements:

  • High School Diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities

About R1 RCM:

R1 RCM is a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are committed to delivering exceptional service and support to our patients and clients.