Restaurant Operations Manager

1 week ago


New London, Connecticut, United States Burger King Full time

About the Role:


The Restaurant Operations Manager plays a critical role in driving profitability, guest satisfaction, and team development within our restaurant. Reporting to the Restaurant General Manager, this position oversees daily operations, ensuring seamless execution of key performance indicators.


Key Responsibilities:



  • Profitability

Maintain optimal inventory levels through regular inspections and accurate ordering. Ensure timely completion of preventative maintenance tasks to prevent equipment downtime and maintain a clean facility.


Guest Experience


Lead by example, motivating team members to deliver exceptional customer service in a fast-paced environment. Foster a culture of friendliness, efficiency, and accuracy.


Team Development


Provide coaching and feedback to Shift Coordinators and Team Members, empowering them to excel in their roles and drive restaurant performance.


Operations Excellence


Direct the team towards efficient preparation and sale of products, adhering to speed of service guidelines. Ensure all operational and brand standards are upheld.


Requirements:



  • High School Diploma or GED required; 2 years of college preferred
  • 1-2 years of quick service restaurant experience, preferably in management
  • Demonstrated leadership skills and understanding of guest service principles
  • P&L interpretation and management skills to drive profitability
  • Able to work evenings, weekends, and holidays, with flexibility to adapt to changing business needs

This role is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. If you're a motivated leader with a strong work ethic, we encourage you to apply


Estimated Salary: $40,000 - $60,000 per year



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