Dental Office Coordinator
7 days ago
## Job Summary
We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at Silhavy Creek Family Dental in Valparaiso, IN. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.
## Responsibilities
* Provide top-notch customer service to patients, responding to their inquiries and addressing their concerns in a timely and professional manner
* Manage patient schedules, verify insurance coverage, and prepare end-of-day reports with accuracy and attention to detail
* Perform various clerical tasks, including sorting mail, scanning documents, and photocopying
* Answer phone calls, greet visitors, and schedule appointments with ease
* Explain procedures and services to patients, using your dental knowledge to educate and inform
* Present financial policies and arrangements to patients, collecting co-payments and verifying insurance coverage as needed
## Qualifications
* High school diploma or equivalent (Associate's degree preferred)
* 1-5 years of customer service, insurance, or dental experience preferred
* Knowledge of dental software and Microsoft Office programs, with the ability to learn new programs as needed
## What We Offer
* Competitive paid time off for full-time and part-time team members, increasing with career growth
* Comprehensive benefits package, including 401k
* Opportunities for career growth and continuing education
* A dynamic and supportive work environment that values individuality and excellence
## Equal Opportunity Employer
We are an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status.
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