Customer Service Liaison

4 weeks ago


Lake in the Hills, Illinois, United States Alex Celenza - State Farm Agent Full time

h3JobDescription/h3JobDescriptionROLESUMMARY:brAsaCustomerRelationsRepresentativewithAlexCelenza-StateFarmAgent,youwillplayavitalroleingeneratingexceptionalclientexperiencesthatdrivethegrowthofasuccessfulinsuranceagency.Yourattentiontodetail,customerserviceskills,anddesiretohelppeoplemakeyouanidealfit.Youwillenhanceyourcareerwhileresolvingcustomerinquiries,coordinatingwithotheragencyteammembers,andanticipatingtheneedsofthecommunitymembersyousupport.brbrWeareseekingadedicatedandcustomer-focusedteammemberwhocaneffectivelyrelatetocustomers,answertheirquestions,andanticipatetheirneeds.Ifyouareaproactiveproblem-solverwithexcellentcommunicationskills,weencourageyoutoapply.brbrRESPONSIBILITIES:ulliEstablishandmaintainstrongcustomerrelationships./liliProvideprompt,accurate,andfriendlycustomerservice,includingrespondingtoinquiriesregardinginsuranceavailability,eligibility,coverages,policychanges,transfers,claimsubmissions,andbillingclarification./liliUseacustomer-focused,needs-basedreviewprocesstoeducatecustomersaboutinsuranceoptions./liliUtilizeexemplarycommunicationtoefficientlymeettheneedsofcustomerswhilepromotingthedevelopmentofourbusiness./li/ulQUALIFICATIONS:ulliDedicatedtocustomerservice./liliAbletoeffectivelyrelatetocustomers,answertheirquestions,andanticipatetheirneeds./liliExcellentcommunicationskillstoassistcustomersandcoordinatewithotheragencyteammembers./liliProactiveinproblem-solving./li/ulBENEFITS:ulliHourlypaypluscommission/bonus./liliGrowthpotential/Opportunityforadvancementwithinmyoffice./liliPaidtimeoff(vacationandpersonal/sickdays)./liliHealthbenefits./liliValuablecareer-buildingexperience./li/ulbrpFlexibleworkfromhomeoptionsavailable./p



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