Technical Quality Assurance Manager

7 days ago


Niles, Illinois, United States Shure Incorporated Full time
Job Description

This challenging role requires an experienced professional in quality assurance to lead the development and implementation of testing strategies for conferencing systems. As a technical expert, you will be responsible for ensuring the delivery of high-quality products that meet customer needs.

About Shure Incorporated

Shure is a leading global manufacturer of audio equipment known for its quality, reliability, and durability. Our mission is to be the most trusted audio brand worldwide. We offer an Associate-first culture, flexible work arrangements, and opportunities for growth and development.

Responsibilities
  • Conferencing Ecosystem Expertise: Develop and implement comprehensive testing strategies that address the unique requirements of conferencing environments.
  • Passion for Quality Excellence: Drive quality initiatives and ensure that all products meet the highest standards of excellence.
  • Innovative Problem-Solving: Identify and resolve complex issues in live environments using creative and effective solutions.
  • Outstanding Communication Skills: Articulate technical concepts and strategies to both technical and non-technical stakeholders.
  • Self-Driven and Motivated: Lead and manage projects with minimal supervision, demonstrating self-motivation and drive.
Key Responsibilities
  • Customer Focus: Align testing strategies with customer needs to deliver top-quality and timely products.
  • Masterful Test Planning: Craft detailed test plans and cases that cover all aspects of product functionality.
  • Technical Leadership: Provide guidance and support to team members on technical matters.
  • Project Management: Lead testing projects from start to finish, maintaining a results-driven approach.
  • Proactive Problem-Solving: Anticipate and address challenges promptly to ensure project continuity.
Requirements
  • Bachelor's Degree: In engineering, computer science, or a related field; a master's degree is preferred.
  • Experience: A minimum of 7 years of total experience in quality engineering, system testing, or a related technical field.
  • Leadership Experience: About 2+ years of experience in a leadership role, leading and growing a geographically dispersed team.
  • Conferencing Platforms: Extensive experience with conferencing platforms and applications.
  • Audio Quality: Expertise in testing and validating audio quality, including noise cancellation and echo reduction.
  • Video Quality: Proficiency in assessing and ensuring high video quality, including resolution, latency, and smoothness of video streams.
Benefits

We offer competitive rewards packages that address physical, mental, financial, and overall well-being. Our benefits include retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, and more.



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