Technical Quality Assurance Manager
7 days ago
This challenging role requires an experienced professional in quality assurance to lead the development and implementation of testing strategies for conferencing systems. As a technical expert, you will be responsible for ensuring the delivery of high-quality products that meet customer needs.
About Shure IncorporatedShure is a leading global manufacturer of audio equipment known for its quality, reliability, and durability. Our mission is to be the most trusted audio brand worldwide. We offer an Associate-first culture, flexible work arrangements, and opportunities for growth and development.
Responsibilities- Conferencing Ecosystem Expertise: Develop and implement comprehensive testing strategies that address the unique requirements of conferencing environments.
- Passion for Quality Excellence: Drive quality initiatives and ensure that all products meet the highest standards of excellence.
- Innovative Problem-Solving: Identify and resolve complex issues in live environments using creative and effective solutions.
- Outstanding Communication Skills: Articulate technical concepts and strategies to both technical and non-technical stakeholders.
- Self-Driven and Motivated: Lead and manage projects with minimal supervision, demonstrating self-motivation and drive.
- Customer Focus: Align testing strategies with customer needs to deliver top-quality and timely products.
- Masterful Test Planning: Craft detailed test plans and cases that cover all aspects of product functionality.
- Technical Leadership: Provide guidance and support to team members on technical matters.
- Project Management: Lead testing projects from start to finish, maintaining a results-driven approach.
- Proactive Problem-Solving: Anticipate and address challenges promptly to ensure project continuity.
- Bachelor's Degree: In engineering, computer science, or a related field; a master's degree is preferred.
- Experience: A minimum of 7 years of total experience in quality engineering, system testing, or a related technical field.
- Leadership Experience: About 2+ years of experience in a leadership role, leading and growing a geographically dispersed team.
- Conferencing Platforms: Extensive experience with conferencing platforms and applications.
- Audio Quality: Expertise in testing and validating audio quality, including noise cancellation and echo reduction.
- Video Quality: Proficiency in assessing and ensuring high video quality, including resolution, latency, and smoothness of video streams.
We offer competitive rewards packages that address physical, mental, financial, and overall well-being. Our benefits include retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, and more.
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