Medical Support Specialist

1 week ago


Kent, Washington, United States Insight Global Full time

We are seeking a skilled Medical Support Specialist to join our team at Insight Global.

Salary: $43,000 - $55,000 per year

Job Description:

The ideal candidate will possess strong organizational skills and be able to multitask in a fast-paced environment. This role involves assisting patients with completion of forms, documenting patient activity and contact, and obtaining prior authorizations as required.

Key Responsibilities:

  • Stocks, preps and cleans exam rooms in between visits, cleans and sterilizes instruments and equipment, and sets up appropriate equipment according to visit type.
  • Assists patients with completion of forms (release of information, etc.).
  • Documents in the medical record all patient activity and contact.
  • Obtains prior authorizations as required.
  • Transmits new and refill prescription orders.
  • Inputs correct historical labs to maintain up to date lab results data on patients.
  • Conducts patient follow-up, including referral paperwork and assisting patients in scheduling additional medical tests or appointments.
  • Provides patient with after-visit summary, verbally reviews the information, and ensures all questions are answered and next steps in care are understood.
  • Communicates lab results as directed by the provider either by letter or by phone.
  • Communicates expected wait times to patients, providers and front office staff
  • Assists in new employee training on specific tasks, as needed.
  • Participates in team huddles to review the schedule at the start of the clinic day.
  • Participates in process and quality improvement workflows.
  • Follows standard work
  • Performs other duties as assigned.

Benefits:

  • A competitive salary range of $43,000 - $55,000 per year.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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