Medical Support Specialist
1 week ago
We are seeking a skilled Medical Support Specialist to join our team at Insight Global.
Salary: $43,000 - $55,000 per year
Job Description:
The ideal candidate will possess strong organizational skills and be able to multitask in a fast-paced environment. This role involves assisting patients with completion of forms, documenting patient activity and contact, and obtaining prior authorizations as required.
Key Responsibilities:
- Stocks, preps and cleans exam rooms in between visits, cleans and sterilizes instruments and equipment, and sets up appropriate equipment according to visit type.
- Assists patients with completion of forms (release of information, etc.).
- Documents in the medical record all patient activity and contact.
- Obtains prior authorizations as required.
- Transmits new and refill prescription orders.
- Inputs correct historical labs to maintain up to date lab results data on patients.
- Conducts patient follow-up, including referral paperwork and assisting patients in scheduling additional medical tests or appointments.
- Provides patient with after-visit summary, verbally reviews the information, and ensures all questions are answered and next steps in care are understood.
- Communicates lab results as directed by the provider either by letter or by phone.
- Communicates expected wait times to patients, providers and front office staff
- Assists in new employee training on specific tasks, as needed.
- Participates in team huddles to review the schedule at the start of the clinic day.
- Participates in process and quality improvement workflows.
- Follows standard work
- Performs other duties as assigned.
Benefits:
- A competitive salary range of $43,000 - $55,000 per year.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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