Clinical Operations Director

4 weeks ago


Danville, Virginia, United States Ephraim McDowell Health Full time

Job Summary

The Clinical Operations Director is responsible for directing the business, technical, financial, clerical, and nursing support of the clinic. In conjunction with the Director of Practice Management, they oversee administrative functions including operations, marketing, facilities, revenue cycle, human resources, planning, and development by providing day-to-day supervision and leadership.

Responsibilities include supervising and managing all physician practice activities such as Associates, physician scheduling, patient throughput, billing coordination, and functions. The Clinical Operations Director commonly interacts with Associates, physicians, clients, patients, and other departments with service excellence.

Key qualifications include an Associate Degree or equivalent years of relevant work experience, with a Bachelor's degree in Business/Healthcare Administration preferred. In lieu of an Associate Degree, a minimum of two years of healthcare experience in ambulatory practice is required.

Working Conditions, Hazards, and Physical Effort

The Clinical Operations Director works in an office setting, involving contact with patients. Work may be stressful at times, and interaction with others is constant and subject to interruption. Contact involves dealing with sick people.

Work requires being in a stationary position for long periods, moving or positioning for files and supplies, and manual dexterity to operate a keyboard, calculator, telephone, copier, and other office equipment. The ability to view and type on a computer screen for long periods and work in a stressful environment is necessary.

A flexible work schedule is required, and the ability to move or position 25 pounds independently is necessary.

Key Benefits

Health, dental, and vision insurance are available upon hire date. Paid Time Off hours per pay period, a Matching Retirement Savings Plan with up to an 8% match, tuition reimbursement for hard-to-fill positions, and student loan repayment for certain positions are also offered.


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