Help Desk Support Analyst
4 weeks ago
We are seeking a highly skilled Help Desk Support Analyst to join our dynamic IT team. As a Help Desk Support Analyst, you will be responsible for providing exceptional customer service and technical support to our internal employees.
- Provide technical support and troubleshooting for a variety of IT issues.
- Document and track support requests and resolutions.
- Collaborate with the IT team to resolve complex technical issues.
- Develop and maintain knowledge of IT systems and technologies.
Requirements:
- 2+ years of experience in a help desk or technical support role.
- Proficiency in Microsoft Operating Systems and Office Suite.
- Excellent communication and problem-solving skills.
About TEKsystems:
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
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