Help Desk Support Analyst

4 weeks ago


Fond du Lac, Wisconsin, United States TEKsystems co Allegis Group Full time
Help Desk Support Analyst

We are seeking a highly skilled Help Desk Support Analyst to join our dynamic IT team. As a Help Desk Support Analyst, you will be responsible for providing exceptional customer service and technical support to our internal employees.

  • Provide technical support and troubleshooting for a variety of IT issues.
  • Document and track support requests and resolutions.
  • Collaborate with the IT team to resolve complex technical issues.
  • Develop and maintain knowledge of IT systems and technologies.

Requirements:

  • 2+ years of experience in a help desk or technical support role.
  • Proficiency in Microsoft Operating Systems and Office Suite.
  • Excellent communication and problem-solving skills.

About TEKsystems:

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.



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