Customer Service Representative

1 week ago


Homer, Louisiana, United States GPM Investments LLC Full time

Overview of the Role

GPM Investments LLC is seeking a highly motivated and customer-focused individual to join our team as a Cashier/Sales Associate. This role offers an exciting opportunity to work in a dynamic environment, providing excellent customer service and supporting the overall success of our convenience store and gas station.

About Us

We are a retail company committed to delivering exceptional customer experiences and building strong relationships with our customers. Our store becomes a central hub for a diverse range of customers, from lunchtime regulars to evening commuters. As a member of our team, you will have the opportunity to make a real difference in people's lives and be part of a supportive and energetic team that thrives during these hours.

The Ideal Candidate

We are looking for someone who is friendly, reliable, and able to adapt to a fast-paced environment. If you have a passion for providing top-notch service and enjoy working with people, we encourage you to apply. Previous experience in retail or customer service is appreciated, but not required, as we believe in learning on the job.

Responsibilities

  • Customer Hero: Provide exceptional customer service during the busy midday and evening hours, ensuring every customer leaves happier than when they arrived.
  • Merchandising Specialist: Manage the store's appearance and stock during peak hours, keeping everything organized and appealing.
  • Cashier Extraordinaire: Handle a high volume of transactions with efficiency and a friendly attitude.
  • Safety Advocate: Ensure a secure and safe shopping environment during the varied dynamics of the afternoon and early evening.
  • Team Collaborator: Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  • Cleanliness Champion: Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  • Inventory Specialist: Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.

Requirements

  • Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personality Traits: Friendly demeanor, ability to notice little things that make a big difference, reliability, responsibility, adaptability, and flexibility.

Benefits

We offer competitive pay at $10 per hour, flexible scheduling, paid time off, a retirement savings plan with a 6% match, and weekly paychecks. Benefits information can be found at https://gpminvestments.com/careers/.

EEO Employer Statement

GPM Investments LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.



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