Customer Service Representative

4 weeks ago


Fredericksburg, Virginia, United States Safelite Group, Inc. Full time
Job Summary

As a Customer Advocate at Safelite Group, Inc., you will be the first point of contact for our customers, providing exceptional service and support. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

* Welcome in-shop customers and resolve their concerns in a timely and efficient manner
* Manage incoming calls, emails, and faxes related to service issues, pricing, warranties, and more
* Confirm and complete work order information, including insurance verification and additional parts
* Process administrative tasks such as buyouts, invoices, and credit memos

Requirements

* High School Diploma or equivalent required
* 1-3 years of experience in telephone operations or business administration
* Ability to provide world-class customer service in a changing environment
* Ability to travel up to 10%

What We Offer

* Competitive weekly base pay starting at $20/hour
* Benefits package valued at over $10k, including 401(k) plan, medical coverage, and paid time off
* Up to $5,250 annually in tuition reimbursement
* Paid training and all the tools and resources needed to be successful

  • Fredericksburg, Virginia, United States Carroll Water Full time

    We are seeking a Customer Service Representative to join our team at Carroll Water Systems. As a Customer Service Representative, you will be responsible for representing our brand at events, trade shows, and other promotional activities. You will engage with potential customers and educate them on our products and services, creating a positive customer...


  • Fredericksburg, Virginia, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering phone calls, and ensuring a positive experience for our customers.Key...


  • Fredericksburg, Virginia, United States Carroll Water Full time

    About the Role:We are seeking a Customer Service Representative to join our team at Carroll Water. As a Customer Service Representative, you will be responsible for promoting our whole home water systems in our big box stores, engaging with potential customers, and educating them on our products and services.Key Responsibilities:Engage with potential...


  • Fredericksburg, Virginia, United States Domino's Pizza Full time

    Customer Service RepresentativeWe are seeking a talented Customer Service Representative to join our team at Domino's Pizza. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering phones, and operating the cash register. You will also have the opportunity to work with a dynamic team and develop...


  • Fredericksburg, Virginia, United States BOTH, Inc. dba Golden Corral Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional service to our guests at Golden Corral. As a key member of our team, you will be responsible for greeting guests, processing transactions, and maintaining a clean and welcoming environment.Key Responsibilities:Greet guests and offer assistance as...


  • Fredericksburg, Virginia, United States Clean Eatz Fredericksburg Full time

    Job DescriptionClean Eatz Fredericksburg is seeking a motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized work area, and accurately processing all cash and credit payments.Responsibilities include:Greet...


  • Fredericksburg, Virginia, United States BOTH, Inc. dba Golden Corral Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be responsible for providing exceptional guest service and ensuring a positive dining experience for our customers.Key Responsibilities:Greets guests as they enter the restaurant and offers a sincere, personal...


  • Fredericksburg, Virginia, United States R&M Management Full time

    We are seeking a highly motivated and results-driven Customer Service Representative to join our team at R&M Management. As a Verizon FIOS Customer Service Associate, you will play a key role in driving business growth and customer satisfaction.Key Responsibilities:Provide exceptional customer service and support to clients and customersAssist in the...


  • Fredericksburg, Virginia, United States The UPS Store 4964 Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a full-time team member, you will be responsible for providing exceptional customer service, processing shipments, and performing various store duties.Key Responsibilities:Provide excellent customer service and answer...


  • Fredericksburg, Virginia, United States Safelite Full time

    Customer Service RepresentativeThe Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound calls, this organized and energetic professional delivers a memorable experience during every interaction.Key...


  • Fredericksburg, Virginia, United States PARKS AND WILDLIFE DEPARTMENT Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative at the Enchanted Rock State Natural Area. This role will provide exceptional customer service and support to the public, while also performing general clerical duties and maintaining the front desk area.Key...


  • Fredericksburg, Virginia, United States Jackson Hewitt - 3304 Full time

    Job DescriptionAt Jackson Hewitt - 3304, we're seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for actively engaging with clients, confirming appointments, and following up with past and potential clients. Your excellent communication skills and ability to...


  • Fredericksburg, Virginia, United States U-Haul Full time

    Job Summary:We are seeking a skilled and friendly Customer Service Representative to join our team at U-Haul. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment. If you are a people person who loves helping others, we encourage you...


  • Fredericksburg, Virginia, United States BOTH, Inc. dba Golden Corral Full time

    Job SummaryWe are seeking a Customer Service Representative to provide exceptional service to our guests at Golden Corral. As a key member of our team, you will be responsible for creating a welcoming atmosphere and ensuring a positive dining experience for all guests.Key ResponsibilitiesGreets guests as they enter the restaurant and offers a sincere,...


  • Fredericksburg, Virginia, United States PNC Full time

    Job SummaryAs a Teller at PNC, you will play a vital role in delivering exceptional customer service and providing accurate banking transactions. You will educate customers on innovative technology and develop banking product referral opportunities through strong customer relationship skills.Key ResponsibilitiesProvide exceptional customer service and...


  • Fredericksburg, Virginia, United States Universal Dynamics Inc Full time

    Job SummaryThis role serves as the lead telephone professional, directing customer calls throughout the CCC and ISG departments. The position oversees and participates in the full cycle component-part order processing from inquiry to successful shipment of complex, component-parts order quoting.Key Responsibilities:Handles a high volume of calls for parts...


  • Fredericksburg, Virginia, United States GO Car Wash Full time

    We're seeking a Customer Service Teammate to join our team at GO Car Wash. As a Customer Service Teammate, you'll be responsible for providing exceptional customer service to our clients, ensuring they have a positive experience at our car washes.Key responsibilities include:Explaining our car wash options and requirements to customersPreparing and loading...


  • Fredericksburg, Virginia, United States Wingstop Restaurants Full time

    Key Responsibilities:As a Guest Service Team Member at Wingstop, you will be responsible for delivering exceptional customer experiences by: Acting as the face and voice of Wingstop to all guests Providing authentic, positive, and genuine interactions with guests Greeting guests, answering phone calls, taking and delivering ordersWhat We Offer:At Wingstop,...


  • Fredericksburg, Virginia, United States Walmart Full time

    Job OverviewThis role focuses on providing exceptional customer service, preventing loss, and ensuring a safe and secure store environment. The Asset Protection Customer Host will be responsible for verifying purchases, assisting with returned items, and maintaining a welcoming atmosphere for customers.Benefits & PerksAs a Walmart associate, you will enjoy...


  • Fredericksburg, Virginia, United States Matern Staffing Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Specialist to join our team at Matern Staffing.About the Role:Provide exceptional customer service to members and potential members through phone, email, and in-person interactions.Determine requirements, answer inquiries, resolve problems, and fulfill requests in a timely and...