Customer Service Representative

7 days ago


Skokie, Illinois, United States Waterway Carwash Full time
About Us

Waterway Carwash is a dynamic company that values excellent customer service and teamwork. Our mission is to provide a clean and safe environment for our customers while promoting a positive work culture.

Job Description

We are seeking a Customer Service Representative to join our team at our Skokie location. As a Customer Service Representative, you will be responsible for providing outstanding service to our customers, identifying their needs, and presenting solutions to meet those needs.

Key Responsibilities
  • Provide exceptional customer service to create a pleasant experience for customers
  • Promote and sell car wash services, memberships, and additional purchase options to customers
  • Maintain a safe and clean environment for customers and staff
  • Perform various administrative tasks as needed
Requirements

To be successful in this role, you must have:

  • 6 months of work experience in customer service, retail, or sales (strongly preferred)
  • A current and valid driver's license
  • A professional demeanor and behavior in accordance with company policy
  • The ability to perform all essential functions safely without endangering yourself or others
Benefits

We offer a competitive salary, flexible scheduling, and opportunities for advancement and cross-training. Our benefits include:

  • Average $19/hour (base hourly rate + sales bonus)
  • Flexible scheduling – Daytime, Evening, and Weekend shifts available
  • Tuition Assistance Program – up to $4,000 a year
  • Free Car Washes and Gas Discounts
  • Referral Bonus program
About the Role

This is a great opportunity for someone who enjoys working with people, is able to build relationships, and has a positive attitude. If you are comfortable talking to customers and enjoy working in a fast-paced environment, we encourage you to apply.



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