Student Support Advisor

1 week ago

Michigan Center, Michigan, United States Stride Full time
Job Description

Overview

Stride, Inc. is seeking a highly motivated and experienced Student Support Advisor to join our team. As a Student Support Advisor, you will play a critical role in increasing student and Learning Coach engagement within the school to drive improved academic growth.

Responsibilities

  • Oversee a caseload of students assigned by the school to increase engagement through intervention and proactive support.
  • Provide consistent support to students and Learning Coaches through the Onboarding experience.
  • Serve as the primary point of contact between students and Learning Coaches and teachers and/or school administration.
  • Pursue and apply continuous education and training to increase efficacy with the dynamic needs of students and Learning Coaches.

Requirements

  • Two (2) years of college AND two (2) years of experience in education OR equivalent combination of education and related experience.
  • Ability to pass required background check.
  • Strong written and verbal communication skills.
  • Excellent problem-solving skills.
  • Organizational skills, multi-tasking abilities.
  • Adaptable and comfortable in a fast-paced work environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency.
  • Familiarity with the online learning experience.
  • Ability to learn new technology tools quickly.

Work Environment

This is a home-based position that may require one or more days a week in the office as determined by the supervisor. The noise level in the office is usually moderate (computers, printers, light foot traffic).

Equal Opportunity Employer

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

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