Creative Store Team Member

7 days ago


Charlotte, North Carolina, United States Michaels Stores Full time
Join Our Team as a Creative Store Team Member

We are seeking highly motivated and enthusiastic individuals to join our team as Creative Store Team Members at Michaels Stores in NorthLake, NC.

About the Role:

This is an exciting opportunity to work in a dynamic retail environment where you will be responsible for delivering exceptional customer service, maintaining store recovery standards, and supporting shrink and safety programs.

Key Responsibilities:

  • Provide fast and friendly checkout experiences for customers
  • Help customers locate products and provide solutions to their needs
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in truck unloading, stocking, and planogram processes
  • Support merchandise recovery and maintenance, including merchandise returns and general store recovery
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
  • Cross-trained in Custom Framing selling and production

Preferred Qualifications:

  • Retail and/or customer service experience preferred

Physical Requirements:

This role requires the ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching. Additionally, the ability to lift heavy boxes and access high shelves by ladder or similar equipment is required.

Work Environment:

The work environment is a public retail store setting with climate-controlled areas and some outdoor work. The Frame shop contains glass cutters and heat presses, and work hours include nights, weekends, and early mornings.

Compensation and Benefits:

The estimated salary for this position is $$15.25-$20.35/hour, depending on experience. Michaels offers a range of benefits, including health insurance, paid time off, tuition assistance, and generous employee discounts. We prioritize the wellbeing of our teams and strive to create a positive work environment.

EEO Statement:

Michaels is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. We provide reasonable accommodations for people with disabilities and promote a culture of diversity, equity, and inclusion.



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