Customer Relationship Specialist

6 days ago


Bristol, Connecticut, United States Matthew Bub - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Agent Team Member. As a key member of our office, you will play a critical role in fostering customer relationships and providing exceptional service.

Key Responsibilities
  • Foster strong relationships with customers through regular follow-up and needs-based reviews.
  • Educate customers on insurance product options using a customer-focused approach.
  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
  • Help customers plan and protect their assets by offering personalized solutions.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented with a focus on building strong relationships.
  • Detail-oriented with a proactive approach to problem-solving.
  • Proficient in using digital platforms to engage with customers.
  • Able to work effectively in a team environment.
Benefits
  • $45,000 - $60,000 per year salary, plus commission/bonus opportunities.
  • Ongoing training and professional development opportunities.
  • A supportive and dynamic work environment.
  • The chance to grow and develop your career within our agency.
About Us

Our agency is a State Farm independent contractor agency, dedicated to providing exceptional service and support to our customers. We are passionate about helping individuals and families achieve their goals and protect their assets.



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