Customer Experience Ambassador

4 days ago


Washington, Washington, D.C., United States Jenis Splendid Ice Creams LLC. Full time
About the Role

We are seeking a talented Service Assistant to join our team at Jeni's Splendid Ice Creams LLC. as a key member of our scoop shop team. As a Service Assistant, you will be responsible for leading shifts, performing limited executive functions, and ensuring that our customers receive world-class service.

Some of your key responsibilities will include:

  • Customer Service: Providing exceptional customer service and ensuring that every customer leaves the shop with a smile
  • Team Leadership: Leading shifts, coaching and mentoring team members, and ensuring that the shop runs smoothly
  • Inventory Management: Managing inventory levels, ordering supplies, and maintaining a clean and organized store environment
  • Communication: Communicating effectively with customers, team members, and leadership to ensure seamless operations

We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service and leading a team to success. If you are a natural leader, a people person, and a ice cream enthusiast, we'd love to hear from you



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