Collections Specialist
1 week ago
Job Summary:
We are seeking a highly skilled Collections Specialist to join our team at Disability Solutions. As a Collections Specialist, you will be responsible for performing all collection activities in compliance with defined policies and procedures to support optimal cash flow and ensure timely payment of premiums from customers, brokers, coinsurers or WRP companies.
The ideal candidate will have excellent interpersonal and communication skills with both internal and external customers, as well as excellent organizational skills and the ability to recognize and schedule priorities. Proficiency in Microsoft Outlook, Excel, and Word is also required.
Key Responsibilities:
- Monitoring and collection of all premium due with focus on collections within specified due dates to minimize penalty to surplus.
- Timely follow-up and communication with the account teams and/or customer (internal/ external) for any delinquent payments.
- Support the effort of operations for resolution of outstanding premium.
- Review and reconcile bordereaux payments for brokers, insureds, and/or WRP companies communicating results to AR associates.
- Initiate and maintain accurate and timely communication within the ERP system.
- Provide supporting documentation for queries on invoicing and collections questions, potentially coordinating between cross functional groups and international offices.
Requirements:
- 1+ year collections experience
- Proficient in Spanish both verbal and written – required
- Proficiency in Microsoft Outlook, Excel, and Word
Preferred Qualifications:
- 2+ years in collections
- Experience in the insurance industry
What We Offer:
Disability Solutions offers a comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
Equal Opportunity Employer:
Disability Solutions is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
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