Technical Support Specialist

4 weeks ago


Reading, Pennsylvania, United States Insight Global Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. This role will be responsible for assisting in the execution of our Connected Device strategy, ensuring the daily operations of the department run smoothly.

Key Responsibilities
  • Ensure onboard devices are communicating effectively
  • Collaborate with other departments and locations for device repairs and maintenance
  • Identify and surface any device issues to supervisors
  • Resolve device issues or discrepancies in a timely manner
  • Measure partner connectivity performance and provide insights for improvement
  • Review open service requests for device repairs and maintenance
  • Maintain Tax Compliance for connected devices
  • Perform other projects and tasks as assigned by Supervisor
Requirements
  • High school diploma or equivalent required, Bachelor's degree preferred
  • Excellent organizational skills and attention to detail
  • Experience with IOT devices and field systems preferred
  • 2+ years' experience with transportation industry processes and systems
  • Ability to foster strong relationships with customers and colleagues
  • Ability to prioritize, multi-task, and handle multiple projects
  • Proficiency with MS applications, including Word, Excel, and Outlook
  • Strong communication skills, both written and verbal
  • Regular, predictable, full attendance is an essential function of the job
  • Willingness to travel as necessary and work the required schedule
Compensation and Benefits

$20/hour, with exact compensation varying based on skills, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



  • Reading, Pennsylvania, United States Federal Hill Solutions Full time

    Job SummaryWe are seeking a highly skilled Dedicated Client Support Analyst to join our team at Federal Hill Solutions. As a key member of our support team, you will be responsible for providing exceptional technical service and support to our clients.Key ResponsibilitiesProvide technical service and support to end-users via phone, email, and in-person...


  • Reading, Pennsylvania, United States Teradyne Full time

    Job SummaryTeradyne is seeking a skilled Field Service Engineer to provide technical support and repair services for our Automated Test Equipment (ATE) systems. The ideal candidate will have hands-on experience with electro-mechanical troubleshooting and repair, as well as excellent communication and problem-solving skills.Key Responsibilities* Provide...


  • Reading, Pennsylvania, United States Technical People Full time

    Electrical Controls SpecialistTechnical People is seeking an Electrical Controls Specialist to assist with automation builds.ResponsibilitiesDevelop electrical controls for high-speed automation and up to 36 station rotary index table automation.Review electrical schematics and mentor panel builders who wire terminal blocks, etc.Design using AutoCAD and...


  • Reading, Pennsylvania, United States Insight Global Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to assist in the execution of our Connected Device strategy.This role will be responsible for supporting the daily operations of our department and ensuring the effective communication of onboard devices.Main ResponsibilitiesEnsure onboard devices are functioning correctly and communicating...


  • Reading, Pennsylvania, United States AA2IT Full time

    Job Summary:As a Desktop Support Specialist at AA2IT, you will be responsible for providing top-notch technical support to our employees. Your primary duties will include troubleshooting and resolving desktop and laptop issues, as well as managing and installing equipment in meeting rooms. You will also be responsible for monitoring calls, incidents, and...

  • Sales Associate

    3 weeks ago


    Reading, Pennsylvania, United States Fromm Electric Full time

    Job Summary:The Customer Support Specialist plays a crucial role in providing support for phone sales and services to customers at Fromm Electric. They assist customers in finding solutions to their needs, guiding them through the sales process, and building strong relationships to ensure a positive customer experience.Key Responsibilities:Maintain regular...


  • Reading, Pennsylvania, United States Concentra Full time

    Medical Support SpecialistAt Concentra, we are seeking a Medical Support Specialist to join our patient care team. As a vital member of our team, you will play a crucial role in providing exceptional care to our patients.Our mission is to improve the health of America's workforce, one patient at a time. As a Medical Support Specialist, you will be...


  • Reading, Pennsylvania, United States Children's Home of Reading Youth & Family Services Full time

    Job Title: Family Support SpecialistAt Children's Home of Reading Youth & Family Services, we are seeking a highly skilled Family Support Specialist to join our team. As a Family Support Specialist, you will play a vital role in implementing the Parents as Teachers (PAT) model, focusing on parent-child interaction, development-centered parenting, and family...


  • Reading, Pennsylvania, United States RemX Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at RemX. As an Administrative Support Specialist, you will provide administrative support to the Program Office with VMS Dashboard responsibilities.The ideal candidate will have 2-4 years of experience in ATS management, with a strong...


  • Reading, Pennsylvania, United States Children's Home of Reading Youth & Family Services Full time

    Job SummaryChildren's Home of Reading Youth & Family Services is seeking a qualified Family Support Specialist to join our team. The successful candidate will be responsible for implementing the Parents as Teachers (PAT) model, focusing on parent-child interaction, development-centered parenting, and family well-being.Key ResponsibilitiesRecruit and engage...


  • Reading, Pennsylvania, United States Army National Guard Full time

    Job SummaryThe Army National Guard is seeking highly skilled Signal Support Systems Specialists to join their team. As a Signal Support Systems Specialist, you will be responsible for integrating signal systems and networks, performing signal support functions, and maintaining radio and data distribution systems.Key ResponsibilitiesIntegrate signal systems...

  • IT Support Specialist

    4 weeks ago


    Reading, Pennsylvania, United States ESS Full time

    Job Title: IT TechnicianESS is seeking a skilled IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and repair services for school district technology equipment and software.Key Responsibilities:Provide technical support and repair services for school district devices.Complete tasks and special...


  • Reading, Pennsylvania, United States Edoxx Technical Services Full time

    Job OverviewEdoxx Technical Services LLC is a leading provider of technical services, with a strong presence in the US and access to a global network of experienced engineers and technicians. We are seeking a highly skilled Project Controls Manager to join our team in Reading, PE.The successful candidate will be responsible for managing and coordinating...


  • Reading, Pennsylvania, United States YMCA of Reading & Berks County Full time

    Job TitleRecovery Support SpecialistAre you passionate about helping others overcome challenges? We invite you to join our team as a Recovery Support Specialist at YMCA of Reading & Berks County. As a key member of our residential program team, you will play a vital role in supporting individuals in recovery. Your primary responsibilities will include...


  • Reading, Pennsylvania, United States Motion Recruitment Full time

    A leading manufacturing company in the US is seeking a skilled IT Systems Support Analyst to join their team.This role involves providing advanced technical support to end users, with a strong focus on desktop and laptop hardware, software applications, operating systems, Active Directory, Azure, and basic networking.The ideal candidate will be a proactive...


  • Reading, Pennsylvania, United States Apis Services, Inc. Full time

    HRIS Support SpecialistThe HRIS Support Specialist is responsible for providing functional support for the company's HRIS, with a focus on ADP Workforce Now, ADP Workforce Manager, or ADP Recruiting Manager. This role involves managing employee inquiries through the Halo HRIS Ticket Help Desk system and providing day-to-day HRIS support to over 5,000...


  • Reading, Pennsylvania, United States Penske Truck Leasing Full time

    Job Summary: We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Penske Truck Leasing. As a key member of our front desk operations, you will be responsible for providing exceptional customer service, answering and routing calls, and supporting the HR Department with various tasks.Key...


  • Reading, Pennsylvania, United States Penske Truck Leasing Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Penske Truck Leasing. As a key member of our corporate front desk team, you will be responsible for providing exceptional customer service and support to our internal associates and external customers.Key ResponsibilitiesAnswer and direct...


  • Reading, Pennsylvania, United States Apis Services, Inc. Full time

    Unlock a Rewarding Career in Disability SupportAt Apis Services, Inc., we're dedicated to empowering individuals with intellectual and developmental disabilities to live meaningful, independent lives. As a Community Specialist, you'll play a vital role in making this vision a reality.Key Responsibilities:Transport individuals to appointments and activities...


  • Reading, Pennsylvania, United States Penske Truck Leasing Full time

    Job Summary:The Remarketing Support Specialist will play a crucial role in assisting the sales team with administrative duties related to vehicle sales. This position requires strong organizational and communication skills, as well as the ability to multitask and work well under pressure.Key Responsibilities:Coordinate vehicle sale transactions with...