Healthcare Outreach Professional

6 days ago


Monroe, Louisiana, United States Upward Health Full time
Outreach Specialist Role at Upward Health

We are seeking an exceptional Healthcare Outreach Professional to join our team at Upward Health. As a key member of our outreach team, you will play a critical role in informing patients about our services and helping them get started on their path to better health.

About Upward Health

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. We pride ourselves on being a collaborative and compassionate organization that values diversity, equity, and inclusion.

Job Description

  • Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies to inform them about Upward Health's services and promote engagement.
  • Enroll patients into Upward Health's program and collect key data during the enrollment process to ensure accurate documentation.
  • Manage a personal caseload of patients and develop effective communication strategies to engage with each assigned patient.
  • On an as-needed basis, interact with enrolled patients to provide ongoing support and community-based touchpoints.

Requirements

  • A minimum of 3 years of work experience in sales, healthcare, or outreach roles, with a proven track record of success in building relationships and achieving goals.
  • Excellent verbal communication skills, persuasion abilities, flexibility, dedication, resilience, and attention to detail.
  • Able to work independently and collaboratively within a team environment, demonstrating cultural competency and the ability to work with diverse groups of community members.
  • Fluent in English; Spanish speaking a plus.

What We Offer

  • An estimated salary range of $50,000 - $65,000 per year, based on location and experience.
  • The opportunity to work for a leading healthcare organization that prioritizes patient-centered care and community engagement.
  • A dynamic and supportive work environment that values employee growth and development.


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