In-Room Dining Server Representative

3 days ago


St Louis, Missouri, United States Crescent Full time

About Us

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Le Meridien St Louis Clayton is a hotel that values its associates and offers a competitive salary, union benefits, paid holidays, and vacation time. As a stylish and cultured destination for leisure and business travelers, we strive to deliver exceptional guest experiences.

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Job Overview

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We are currently seeking a dedicated in-room dining server to join our team. In this role, you will be responsible for delivering quality service, ensuring guest satisfaction, and meeting brand and company standards. Your duties will include setting up, delivering, and retrieving food and beverage orders to guest rooms and hospitality suites.

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Key Responsibilities

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  • Maintain accurate setup and delivery of food and beverage orders, including polishing glassware, folding napkins, and setting up trays.">
  • Greet guests in a courteous and friendly manner while adhering to Le Meridien guidelines and sophisticated style.">
  • Conduct floor sweeps to retrieve food and beverage trays, maintaining established sanitation guidelines.">
  • Set up and deliver amenities to rooms in a timely manner.">
  • Avoid contravening State, Federal, and Corporate requirements related to food safety.">
  • Input orders into a register at the point of sale and create a check for each guest, maintaining accountability of all food and beverages served.">
  • Receive cash from guests, make change as needed, verify charges, record charges, and ensure vouchers are properly executed, balancing all moneys.">
  • Complete shift side work as outlined.">
  • Respond to guest needs, issues, comments, and problems in a timely manner to ensure exceptional guest satisfaction, reporting less favorable comments to the immediate shift supervisor.">
  • Lock up and store beverage, food, and equipment items, deposit cash drops, and secure bank.">
  • Comply with attendance rules and be available to work on a regular basis.">
  • Perform any other job-related duties assigned.">
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Requirements

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To be successful in this role, you should possess effective communication skills, both verbal and written. A positive attitude, high levels of professionalism, and respect for others are essential. You must also be able to manage difficult customers or situations, respond promptly to guest requests, and have basic mathematical skills to operate a cash register and make change.

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Salary Estimate

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The estimated annual salary for this position is approximately $45,000 - $60,000, based on industry standards and location.


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