Automotive Title Processing Specialist

3 weeks ago


Leadville, Colorado, United States Lake County Government Full time
Job Overview

Compensation: $45,000 annually based on experience
FLSA Status: Full-Time, Non-Exempt


Position Summary
The Motor Vehicle Registration Technician is responsible for managing title applications, processing disability applications, and issuing vehicle registration documents. This role involves confirming customer identity and residency, verifying documentation accuracy, and ensuring compliance with applicable laws and regulations. The technician will assess and collect various fees and taxes associated with vehicle transactions while providing assistance to customers regarding licensing and titling procedures.


Key Responsibilities

  • Review and analyze legal documents for motor vehicle titling and registration.
  • Conduct face-to-face interactions to verify identification and ensure compliance with regulations.
  • Perform daily audits and reconciliations involving cash, checks, and credit transactions.
  • Assist customers with inquiries related to titles, including duplicates and special cases.
  • Utilize independent judgment to determine the validity of submitted documents.
  • Engage in cross-training within other divisions as required.
  • Participate in elections as needed.
  • Maintain a high level of customer service and professionalism.

Qualifications

  • High School Diploma or equivalent.
  • Proficient in Microsoft Office Suite.
  • Strong customer service skills with the ability to handle difficult situations tactfully.
  • Excellent organizational skills and attention to detail.
  • Ability to communicate effectively in both verbal and written forms.
  • Bilingual skills (English/Spanish) are a plus.
  • Ability to work independently and as part of a team.

Physical Requirements

  • Ability to work in an office environment with prolonged periods of sitting.
  • Ability to lift up to 25 pounds.
  • Capability to work outdoors in various weather conditions as required.

Equal Opportunity Employer
Lake County Government is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, or veteran status.


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