Front Desk Ambassador

1 week ago


Los Alamitos, California, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled and dedicated Guest Experience Specialist to join our team at Residence Inn Cypress Los Alamitos. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences, ensuring seamless service delivery, and providing unparalleled support to our guests.

About Us

Residence Inn by Marriott is a leading provider of extended-stay accommodations, catering to business and leisure travelers alike. Our hotels offer spacious suites with full kitchens, creating a home away from home for our guests. We pride ourselves on delivering personalized service, making every stay memorable and unique.

The Role

This is a full-time position offering an estimated salary range of $23.30 per hour, inclusive of benefits such as health care, flexible spending accounts, 401(k) plan, earned paid time off, life insurance, and disability coverage.

Responsibilities:
  • Deliver exceptional guest experiences, exceeding expectations and fostering loyalty.
  • Process operational needs, address guest requests, complete reports, and provide quality meals.
  • Maintain a safe work environment, adhering to company policies and procedures.
  • Protect company assets, uphold quality standards, and ensure professional uniform, personal appearance, and communication.
Requirements:
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience necessary.
  • No license or certification needed.
Benefits and Perks

As a valued member of our team, you will enjoy a range of benefits, including competitive pay, comprehensive benefits package, and opportunities for growth and development. Join our dynamic team and become part of a global hospitality leader committed to excellence and innovation.



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