Technical Leadership Role for IT Support
1 week ago
About the Job:
We are seeking an experienced Technical Lead to join our team at HCL Technologies. As a Technical Lead, you will be responsible for providing technical support and resolving complex issues.
Key Responsibilities:
- To provide timely and effective support for on-call escalations and perform root cause analysis of given issues.
- To independently resolve tickets within agreed service level agreements (SLAs) of ticket volume and time.
- To adhere to quality standards, regulatory requirements, and company policies.
- To work on value-adding activities such as knowledge base update & management, training freshers, and coaching analysts.
- To ensure positive customer experience and customer satisfaction through first call resolution and minimum rejected resolutions/reopen cases.
About Us:
HCL Technologies is a leading global technology company that provides a wide range of services and solutions to its clients. We are committed to delivering high-quality services and solutions that meet the evolving needs of our clients.
What We Offer:
- An estimated salary of $120,000 - $150,000 per year, depending on location and experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- The opportunity to work with a talented team of professionals in a dynamic and fast-paced environment.
- Ongoing training and development opportunities to help you advance your career.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Minimum 5 years of experience in a technical support role.
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
Location:
This role is based in the United States, but we also have locations in other countries. Please note that relocation assistance may be available for certain candidates.
-
Cloud Engineering Technical Lead
4 days ago
Alameda, California, United States Abbott Full timeAbout AbbottAbbott is a global healthcare leader with a diverse portfolio of life-changing technologies. Our mission is to help people live more fully at all stages of life.We're committed to innovation, quality, and service excellence. Our 114,000 colleagues serve people in over 160 countries worldwide.Career Development OpportunitiesAt Abbott, you can grow...
-
Physical Therapist Assistant
7 days ago
Alameda, California, United States HealthCare Support Full timeJob Summary: We are seeking a skilled Physical Therapist Assistant to join our team at HealthCare Support. The ideal candidate will have an active PTA license and BLS certification from the American Heart Association.About the Role: As a Physical Therapist Assistant, you will work closely with healthcare professionals to provide high-quality patient care....
-
Alameda, California, United States Abbott Full timeTransforming Diabetes Management with Innovative TechnologyWe are Abbott, a leading healthcare company dedicated to improving lives through life-changing technologies.As a Senior Software Engineer, Device Driver, you will play a pivotal role in our Alameda, CA location within the Abbott Diabetes Care Division. Our team is revolutionizing glucose level...
-
Biotech Support Operations Manager
1 week ago
Alameda, California, United States Alveo Technologies Full timeAbout Alveo TechnologiesWe are a pioneering biotechnology company that has revolutionized molecular detection and diagnostics. Our cutting-edge platform enables early pathogen detection, empowering global health, food security, and supply chain resilience. With a passion for delivering exceptional customer service, we are seeking an experienced leader to...
-
Nursing Leadership Position
1 week ago
Alameda, California, United States Alameda Health System Full timeNursing Leadership Role in Alameda County We are seeking a skilled and experienced Nurse to join our team as a Charge Nurse at Alameda Health System's West Medical/Surgical department. As a Charge Nurse, you will be responsible for overseeing the daily operations of the unit, ensuring high-quality patient care, and collaborating with multidisciplinary teams...
-
Dedicated Travel Physical Therapist Required
7 days ago
Alameda, California, United States Healthcare Support Full timeTravel Physical Therapist OpportunityWe are seeking a skilled and dedicated Travel Physical Therapist to join our team in Alameda, California. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care.About the RoleThis is a 26-week contract opportunity with a guaranteed 40 hours per week.You will be working in...
-
Physical Therapist Specialist
7 days ago
Alameda, California, United States Healthcare Support Full timeAbout the RoleHealthcare Support is seeking a travel Physical Therapist to join their team in Alameda, California.Job SummaryWe are looking for an experienced Physical Therapist to work with our clients on a short-term basis. As a Physical Therapist Specialist, you will be responsible for providing high-quality physical therapy services to patients in a...
-
Mobile Therapy Specialist
3 days ago
Alameda, California, United States Healthcare Support Full timeHealthcare Support is a renowned healthcare employment partner, recognized for its exceptional approach to placing top healthcare professionals with leading organizations.We are currently seeking a skilled Physical Therapist to join our team. This exciting opportunity offers a competitive compensation package, including an estimated salary of $2,768.60 gross...
-
Mobile Health Therapist
3 days ago
Alameda, California, United States Healthcare Support Full timeJob OverviewWe are seeking a highly skilled Mobile Health Therapist to join our team in Alameda, California. As a Mobile Health Therapist, you will have the opportunity to work with patients in various settings and make a meaningful impact on their lives.About the RoleThe successful candidate will possess a strong background in physical therapy and be able...
-
Travel Healthcare Professional
3 days ago
Alameda, California, United States Healthcare Support Full timeAbout the RoleWe are seeking a skilled Travel Healthcare Professional to join our team in Alameda, California.Job SummaryThis is a fantastic opportunity for a motivated and experienced Physical Therapist to work with us on a 26-week contract. As a key member of our team, you will be responsible for delivering high-quality patient care and ensuring seamless...
-
Travel Physical Therapist
7 days ago
Alameda, California, United States Healthcare Support Full timeAbout the RoleWe are seeking a skilled Physical Therapist to join our team in Alameda, California. As a travel Physical Therapist, you will have the opportunity to work with various healthcare organizations and gain valuable experience.Job DescriptionThis is a 26-week contract position that requires 40 hours of work per week. You will be working 8-hour...
-
Capital Projects Technical Lead
1 week ago
Alameda, California, United States Coatue Management L.L.C. Full timeAbout SilaAs a pioneer in next-generation battery materials, we're committed to powering the world's transition to clean energy. Our mission is ambitious: to build a better lithium-ion battery from the inside out today. We engineer and manufacture innovative battery materials that increase energy density while reducing size and weight. This results in...
-
Alameda, California, United States City of Alameda, CA Full timeCompany OverviewThe City of Alameda, CA is a dynamic and enthusiastic organization that provides a full-service municipal recreation program. We are committed to delivering high-quality programs that cater to the diverse needs of our community.Salary: $17-$28.70 per hourThis part-time role offers an attractive salary range, reflecting the value we place on...
-
Life Skills Instructor
3 days ago
Alameda, California, United States Thrive Support Services, Inc. Full timeEmpower Individuals with Developmental DisabilitiesWe are seeking a dedicated Life Skills Instructor to join our team at Thrive Support Services, Inc. in Oakland, CA.About the Role:This is a full-time or part-time opportunity to work one-on-one with individuals who have developmental disabilities. As an ILS Instructor, you will empower your clients to...
-
Administrative Support Professional
7 days ago
Alameda, California, United States Saarman Construction Ltd. Full timeAt Saarman Construction Ltd., we are seeking an experienced and dynamic Administrative Assistant to support our office operations. This role is ideal for a highly organized and self-motivated individual who can thrive in a fast-paced environment.The successful candidate will be responsible for providing administrative support to multiple departments,...
-
Direct Support Professional
3 days ago
Alameda, California, United States Spread Your Wings, LLC. Full timeAbout Our OrganizationSpread Your Wings, LLC is committed to providing high-quality care and support services to individuals in need.Job OverviewWe are currently seeking a skilled and compassionate Direct Support Professional to join our team. As a Direct Care Staff member, you will play a vital role in supporting individuals with various needs, promoting...
-
Medical Support Specialist
1 week ago
Alameda, California, United States Alameda Health System Full timeJob SummaryWe are seeking a dedicated Certified Nursing Assistant to join our team at Alameda Health System. As a key member of our patient care team, you will play a vital role in providing exceptional care and support to our patients.
-
Administrative Support Professional
4 days ago
Alameda, California, United States Abbott Laboratories Full timeAbout the RoleAt Abbott Laboratories, we're committed to transforming the world of healthcare through innovative products and services. As an Administrative Assistant II, you'll play a vital role in supporting our team's success.Your ResponsibilitiesSchedule travel, manage correspondence, and coordinate logistics for managers and directors as...
-
Administrative Support Specialist
7 days ago
Alameda, California, United States Saarman Construction, Ltd. Full timeAbout Saarman Construction, Ltd.We are a leading construction company dedicated to delivering high-quality projects on time and within budget. Our team is passionate about building long-term relationships with our clients and exceeding their expectations.Job SummaryWe are seeking an experienced Front Office Administrative Assistant to join our team. This is...
-
Market Access and Reimbursement Director
1 week ago
Alameda, California, United States Abbott Full timeCompany OverviewAt Abbott, we're committed to delivering life-changing innovations that make a meaningful difference in the lives of people around the world. With a diverse portfolio of products and services, our team is passionate about improving healthcare outcomes and transforming the way people live their lives.Salary RangeThe estimated salary for this...