Case Manager

4 weeks ago


Los Angeles, California, United States Downtown Women's Center Full time
Job Title: Case Manager

Job Summary: We are seeking a highly motivated and compassionate Case Manager to join our team at the Downtown Women's Center. As a Case Manager, you will play a critical role in providing outreach, housing placement, and individualized case management services to women and women with children who are homeless due to domestic violence.

Key Responsibilities:

  • Provide individualized case management services to clients, including creating individual service plans, identifying and providing needed resources and referrals, and assisting clients in securing housing and basic needs.
  • Work with clients to develop life skills and engagement with community resources once housed.
  • Advocate for best practices to ensure that clients retain housing, increase life skills, improve health and mental health.
  • Develop and maintain relationships with clients, staff, and local service providers, and participate in community meetings and events.
  • Provide effective crisis management and conflict resolution skills.
  • Participate in weekly individual and group supervision, as well as other agency meetings and trainings as required.
  • Enroll women in the ClientTrack database and maintain accurate and timely records of all services provided to clients.

Requirements:

  • Bachelor's degree in social work or related field and strong knowledge of the complexity of poverty and women's homelessness, domestic violence, mental illness, trauma, substance abuse, health issues, and older adults.
  • Two years of experience working as a case manager/housing specialist/similar position and knowledge of community resources.
  • At least two years of experience providing domestic violence services as a case manager or similar.
  • Experience working directly with landlords through property management, real estate, or housing navigation services.
  • Knowledge of local resources available to individuals experiencing homelessness.
  • Excellent active listening and crisis intervention skills, with the ability to exercise and model good judgment.
  • Strong written and oral communication skills, with the ability to communicate with diverse audiences.
  • Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities and record-keeping.
  • Ability to solve problems by being resourceful and using creativity.
  • Ability to work independently and as part of a team.
  • Oral and written fluency in English required, Spanish a plus.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.
  • HMIS or other database management preferred.
  • 40-Hr Domestic Violence Certification a plus.
  • Lived Experience a plus.
  • Current valid California state driver's license, insurance, and vehicle with good driving record required.
  • Must be a CA resident and live no more than 80 miles from DWC; must be available for in-person meetings at DWC.
  • Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.
  • You will be required to be up to date on your vaccinations against COVID-19 and provide documentation.

Pay Range: $25.48 per hour



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