Technical Support Specialist

3 weeks ago


Laurel, Maryland, United States Leidos Full time

Job Summary

We are seeking a highly skilled System/Network Administrator to support our organization of Windows users. This role involves performing Windows domain admin duties and system administration in a customer-focused environment.

Key Responsibilities

  • Provide exceptional customer service and professionalism while collaborating with a small team to support Field organization users.
  • Perform tasks such as unlocking user accounts, resetting passwords, creating accounts, and developing and updating documentation for SOP's and troubleshooting procedures.
  • Collaborate with the team to ensure seamless system administration and technical support.

Requirements

  • Bachelor's degree in a technical discipline or five (5) years of additional SA experience.
  • Valid certifications such as Microsoft Technology Associate-IT Infrastructure, Microsoft Certified Solutions Associate, or equivalent approved by the customer.
  • TS/SCI w/Polygraph required.

Pay Range

$55, $99,875.00

About Leidos

Leidos is a leading provider of innovative technology solutions and services. We are committed to delivering exceptional results and making a positive impact on our customers and communities.



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