Technical Support Specialist
3 weeks ago
Job Summary
We are seeking a highly skilled System/Network Administrator to support our organization of Windows users. This role involves performing Windows domain admin duties and system administration in a customer-focused environment.
Key Responsibilities
- Provide exceptional customer service and professionalism while collaborating with a small team to support Field organization users.
- Perform tasks such as unlocking user accounts, resetting passwords, creating accounts, and developing and updating documentation for SOP's and troubleshooting procedures.
- Collaborate with the team to ensure seamless system administration and technical support.
Requirements
- Bachelor's degree in a technical discipline or five (5) years of additional SA experience.
- Valid certifications such as Microsoft Technology Associate-IT Infrastructure, Microsoft Certified Solutions Associate, or equivalent approved by the customer.
- TS/SCI w/Polygraph required.
Pay Range
$55, $99,875.00
About Leidos
Leidos is a leading provider of innovative technology solutions and services. We are committed to delivering exceptional results and making a positive impact on our customers and communities.
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