Community Care Specialist

4 weeks ago

McKinney, Texas, United States Health & Human Services Comm Full time
Job Summary:
We are seeking a highly motivated and compassionate Community Care Worker I to join our team at the Texas Health and Human Services Commission (HHSC). As a Community Care Worker I, you will play a critical role in determining eligibility for community care services for vulnerable citizens of Texas.

Key Responsibilities:
Conduct home visits and interviews with individuals who are older or have a disability to assess their needs and eligibility for services.
Develop and implement service plans to meet the individual's needs, including authorizing and monitoring community care services.
Maintain accurate and up-to-date records of individual cases, including income and resource information.
Collaborate with other state agency staff, provider agencies, and individuals receiving services to ensure effective delivery of services.

Requirements:
High school diploma or GED equivalent required.
Ability to communicate effectively in writing and orally.
Ability to establish and maintain effective relationships with individuals receiving services, co-workers, and other stakeholders.
Ability to operate computer and general office equipment.
Current valid driver's license required.

Working Conditions:
Must be able to travel at least 65% of the time.
Must be able to work in a fast-paced and dynamic environment.

Benefits:
Employer-paid health insurance.
Vacation leave and sick leave.
Paid holidays (15 per year on average).
Defined retirement plan with lifetime annuity.

Why Join Our Team?
We offer a dynamic and innovative work environment that values teamwork and collaboration.
We provide opportunities for professional growth and development.
We are committed to serving the most vulnerable citizens of Texas and making a positive impact in their lives.

How to Apply:
Please submit your application through our online portal.
Include your resume, cover letter, and any relevant certifications or licenses.
We look forward to reviewing your application and welcoming you to our team

Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources.
Conducts reviews to determine eligibility and functional needs.
Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs.
Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service.
Monitors through contacting individuals receiving services to determine if services are meeting the individual's needs.
Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual's needs.
Prepares basic level ongoing or special narratives or statistical reports.

Knowledge Skills Abilities:
Ability to effectively communicate orally and in writing.
Ability to set priorities, establish timeframes, and meet deadlines.
Ability to establish and maintain effective relationships with individuals receiving services, co-workers, contract agency staff, and staff from other federal or state agencies.
Ability to operate computer and general office equipment.
Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements.
Knowledge of resources that serve individuals who are older or have a disability.

Registration or Licensure Requirements:
Current valid Drivers' License

Initial Selection Criteria:
Prefer experience indicating the individual possesses the skills necessary for job performance.
Application illustrates the applicant can communicate effectively in writing.
Application indicates willingness to travel at least 65% of the time.
Experience using email and other automated applications, such as Microsoft Office products.
High School diploma or GED equivalent is required.

Additional Information:
This position is included in a career track series and will be filled at the Worker I level.
Applicants with previous employment with CCSE/CCAD will be reviewed by program management to determine appropriate entry level.
HHS salary provisions are used to determine the hiring salary.
Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers.
Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.

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